This is an official transcript when asking for information about their products, not hair growth but others, regarding their quality and testing:
Now online: Welcome to Sacred Eden, the Garden of Welness! Do you have any questions or want to place an order?
Tyrone
I have questions about your prostate support supplements
You are currently being served by
Lucian
Lucian
hi tyrone
sure, go ahead
Tyrone
what exactly do these do?
Lucian
well, as the name says, it supports your prostate by rejuvenating and strenghtening it
especially for men after let's say 40
Tyrone
but how does it rejuvenate or strengthen a prostate? what ingredients or pharmaseutical ingredients can do that?
Lucian
Saw Palmetto - inhibits testosterone action on the prostate helping with enlarged prostate but also treats other genital, urinary and reproductive issues...
Beta-Sitosterol - a plant oil that helps with enlarged prostate
Pygeum Africanum - this massive evergreen treat from Africa has been used for over 40 years in contemporary medicine for patients suffering with prostate enlargement
Graviola - the “acetogenins†in this plant are said to be 10,000 times stronger in curing colon cancer than the traditional “adriamycin†drug.
Cat's Claw - this herb is considered sacred in Peruvian medicine and after proving itself in so many affections it quickly became one of the best selling herbs in the USA
Lysopene/Lycopene - it’s a red carotene found in tomatoes and it has been used to treat a swollen, enlarged prostate
Stinging Nettle has been shown to help men urinate more easily and empty their bladder more fully when suffering from BPH or prostatitis...
Tyrone
ok..... but do you have any information to back up these claims? has the FDA certified this product?
Lucian
it's not a drug, it doesn't contain any pharmaceutical substances, we're not obligated to submit our research to the FDA, and they don't have to approve it
Tyrone
but you are making claims of health benefits. What clinical trials have been done to prove this is anything more than a sugar pill?
also, by making claims of these benefits you are to be regulated by the fda
http://www.fda.gov/food/dietarysupplements/default.htm
Lucian
we're making statements based on hundreds of years of proven effectiveness
and we're always advising customers to see a doctor before taking any of our products
Tyrone
you have not provided any documentation to back up those claims. "hundreds of years of proven effectiveness" isn't documentation.
Lucian
we are not obligated to file the documentation to the FDA, as you are not obligated to buy or use any of our products
is stinging nettle and spinach salad FDA approved?
Tyrone
that's not correct. You are selling supplements which are regulated.
What is your company address? I am going to contact the FDA about this and they require that information
Lucian
quoting from the link you just gave me
Do manufacturers or distributors of dietary supplements have to tell FDA or consumers what evidence they have about their product's safety or what evidence they have to back up the claims they are making for them?
No, except for rules described above that govern "new dietary ingredients," there is no provision under any law or regulation that FDA enforces that requires a firm to disclose to FDA or consumers the information they have about the safety or purported benefits of their dietary supplement products. Likewise, there is no prohibition against them making this information available either to FDA or to their customers. It is up to each firm to set its own policy on disclosure of such information.
http://store.sacrededen.com/pages/Mission.html
Tyrone
please provide your business address and phone number and we can let the FDA representative decide that sir
Lucian
I just gave it to you
the link above
Tyrone
that's not your business address and phone number sir
are you operating in the US?
Lucian
did you even click the link to see the business address?
Tyrone
what is your business address sir
Lucian
did you even click the link to see the business address?
Our mailing address is:
Sacred Eden
20533 Biscayne Blvd #759
Aventura, FL, 33180
United States of America
Tyrone
im sorry but i didnt ask for that. I asked you to provide it and the phone number
Lucian
there we go
Tyrone
wow, you are great at customer service.
Lucian
thank you
Tyrone
i have asked for documented proof of your claims. i can tell your company will handle themselves well when you are contacted by the FDA
your corporate address is in a shopping center? wow that's legit. is that where you are now?
Lucian
we will comply to any federal agency's demands, of course
Tyrone
are you sure? you have no way of independently verifying the products you market other than traditional medicine. Have you had any double blind studies to prove their effectiveness?
Lucian
I'm not authorized to give out that information
Tyrone
why not? does it exist or are you saying it does not exist
Lucian
I'm not authorized to give out that information
Tyrone
why not? you cannot verify if youve even tested your products?
Lucian
I'm not authorized to give out that information
Tyrone
You cannot verify that your products have been tested?
Lucian
I have no information about that subject
Tyrone
you have no information to back up your products and their claims?
Lucian
I didn't say that
Tyrone
what information do you have then?
what tests have been done on your products to prove they even work?
Lucian
we have done our own testing too, of course
Tyrone
in what laboratory? what company tested your products?
Lucian
I'm not authorized to give out that information
Tyrone
what information can you give out that your products do not make people ill?
Lucian
they don't make people ill, we're in the business of killing people, not making them ill
that was ironic, btw
Tyrone
sarcastic
Lucian
now please excuse me, I have actual customers that I have to serve