AussieYoung
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As a previous Leimo customer I wanted to share my experience, like all of these hair loss companies they market very well and have excellent sales people working for them. I fell for it and purchased the system, basically you have to laser your hair every day for 10mins or so, this might not sound like much but it is a total pain in the neck - holding this device on your head everyday moving it slightly around is tiresome then there are the natural products or wet products as they call them, which you HAVE to purchase to fulfil the money back guarantee terms and conditions (Which I will talk about in a moment). They will send you a new kit of wet products costing over $100 each 6 weeks, BUT they charge your credit card every month so you are effectively paying $150 each time you get the wet products - not sure about anyone else but using that much shampoo and conditioner every six weeks is beyond me as to how it can be done - I shower everyday and use a reasonable amount but never got through it all before the next package turns up - after a year I still have many un-opened packs left lying around.
So then you get to the money back guarantee - what a crock this is !! So to qualify for the money back guarantee you have to buy the wet products, so over the course of the year before they will even look at refunding the cost of the laser you will have spent at least another $1000 on shampoo and conditioner and other stuff they give you! Only then can you ask for your money back.
And let me tell you don't expect the money back anytime soon, I applied for my money back guarantee at the beginning of this year, you have to basically send the laser back. Well it goes through many many areas, they have to have the laser tested to make sure it still works and is in good condition, then your claim in moved up to "Goods returned in working order" - next step is to prove you purchased 12 months worth of wet products - luckily I purchased direct from them and paid heaps for it, so they could not do much about that one. Even with all of this it has taken 9 months and continual phone calls to get my money back, only today have I got the funds into my account.
Leimo's call centre is based out of Malaysia or some other country, but they have english trained staff - these people have no control at all they just read from a computer, no managers or anyone else you can speak to. If you can get ahold of their Australian office, the lady I spoke to could not believe how long it was taking - but I got an email from them to say it would be September because the manager had to approve it (Apparently they only meet once a month to do the approving of money back guarantees).
The whole company is a total scam, they bank on you either only buying the laser for over $1000 and not going for the wet products meaning you have no money back guarantee - or if you do go for the wet products to be able to claim for the money back guarantee they would make enough off selling shampoo and conditioner at what would average to $150 per delivery to make their money.
AVOID, AVOID, AVOID - there is no treatment that works, but there are a heap of companies that are willing to take your money and let you pay through the nose to try to see if it helps !!
It did absolutely nothing for me, not a single thing and every time they call asking how it is going you get told to give it another 3 months, then 6mths, then 9 mths and then a year to see if it starts to work - it never does !!
Shocking money back guarantee process - 9mths ?? Only posting this cause I now have my money back today !
Happy to just shave my hair short and deal with it, yes it sucks but its better than shelling out a few grand and waste your time, effort and money on programs that dont work.
What are you supposed to laser your head for the rest of your life ?? Who could or would do that ? Hope this helps at least one person from wasting the cash on this.
Cheers!!
So then you get to the money back guarantee - what a crock this is !! So to qualify for the money back guarantee you have to buy the wet products, so over the course of the year before they will even look at refunding the cost of the laser you will have spent at least another $1000 on shampoo and conditioner and other stuff they give you! Only then can you ask for your money back.
And let me tell you don't expect the money back anytime soon, I applied for my money back guarantee at the beginning of this year, you have to basically send the laser back. Well it goes through many many areas, they have to have the laser tested to make sure it still works and is in good condition, then your claim in moved up to "Goods returned in working order" - next step is to prove you purchased 12 months worth of wet products - luckily I purchased direct from them and paid heaps for it, so they could not do much about that one. Even with all of this it has taken 9 months and continual phone calls to get my money back, only today have I got the funds into my account.
Leimo's call centre is based out of Malaysia or some other country, but they have english trained staff - these people have no control at all they just read from a computer, no managers or anyone else you can speak to. If you can get ahold of their Australian office, the lady I spoke to could not believe how long it was taking - but I got an email from them to say it would be September because the manager had to approve it (Apparently they only meet once a month to do the approving of money back guarantees).
The whole company is a total scam, they bank on you either only buying the laser for over $1000 and not going for the wet products meaning you have no money back guarantee - or if you do go for the wet products to be able to claim for the money back guarantee they would make enough off selling shampoo and conditioner at what would average to $150 per delivery to make their money.
AVOID, AVOID, AVOID - there is no treatment that works, but there are a heap of companies that are willing to take your money and let you pay through the nose to try to see if it helps !!
It did absolutely nothing for me, not a single thing and every time they call asking how it is going you get told to give it another 3 months, then 6mths, then 9 mths and then a year to see if it starts to work - it never does !!
Shocking money back guarantee process - 9mths ?? Only posting this cause I now have my money back today !
Happy to just shave my hair short and deal with it, yes it sucks but its better than shelling out a few grand and waste your time, effort and money on programs that dont work.
What are you supposed to laser your head for the rest of your life ?? Who could or would do that ? Hope this helps at least one person from wasting the cash on this.
Cheers!!
