Hello all,
This is my first post so thank you for allowing me to join your forum. I have viewed from afar for a number of years, taking in your stories and experiences.
I am hoping you can help me with a potential legal issue I might have with a surgery here in the U.K.
I am approximately 1 month Post FUE transplant. I paid for 2,000 grafts to fill my frontal hairline and crown and selected to have the ARTAS form of FUE.
The procedure on the day seemed to go well, the surgeon and his team really looked after me.
It was not until the END of the hair transplant session that he told me they'd only managed to transplant 1,400 grafts into my head as the ARTAS machine did not punch deep enough to harvest the other 600 grafts from my donar area.
The doctor went onto inform that because I was tall I could "get away with not having the crown done"...... I have a desk job, so people constantly see my balding crown
He has now told me that I have to go back in around 9 months time to finish off my crown which was not even touched during this initial process. He has told me that I will have to pay a fee to complete the process. This fee is yet to be confirmed.
Where do I stand legally with this? I am no lawyer but surely i have a case here as he did not contractually provide we with 2,000 grafts due to the problems with the ARTAS machine not harvesting deep enough and the lack of due diligence whilst carrying out the process.
Can I claim compensation for this mistake?
I am reluctant to pay out further as this procedure has already cost me ALOT of money and I have paid in full.
I paid to have the process completed in the UK for the aftercare, however I feel completely let down and very conscious that I don't have the finished article.
As stated above, I have no issue with the service or the 1,400 grafts the team transplanted.
Your thoughts, comments and experiences are appreciated.
The Bob
This is my first post so thank you for allowing me to join your forum. I have viewed from afar for a number of years, taking in your stories and experiences.
I am hoping you can help me with a potential legal issue I might have with a surgery here in the U.K.
I am approximately 1 month Post FUE transplant. I paid for 2,000 grafts to fill my frontal hairline and crown and selected to have the ARTAS form of FUE.
The procedure on the day seemed to go well, the surgeon and his team really looked after me.
It was not until the END of the hair transplant session that he told me they'd only managed to transplant 1,400 grafts into my head as the ARTAS machine did not punch deep enough to harvest the other 600 grafts from my donar area.
The doctor went onto inform that because I was tall I could "get away with not having the crown done"...... I have a desk job, so people constantly see my balding crown
He has now told me that I have to go back in around 9 months time to finish off my crown which was not even touched during this initial process. He has told me that I will have to pay a fee to complete the process. This fee is yet to be confirmed.
Where do I stand legally with this? I am no lawyer but surely i have a case here as he did not contractually provide we with 2,000 grafts due to the problems with the ARTAS machine not harvesting deep enough and the lack of due diligence whilst carrying out the process.
Can I claim compensation for this mistake?
I am reluctant to pay out further as this procedure has already cost me ALOT of money and I have paid in full.
I paid to have the process completed in the UK for the aftercare, however I feel completely let down and very conscious that I don't have the finished article.
As stated above, I have no issue with the service or the 1,400 grafts the team transplanted.
Your thoughts, comments and experiences are appreciated.
The Bob