I have no direct experience, what I do know is from doing the research before I settled on the system I purchased.
Go to their website... lots of hype. They are a laboratory, you go to a clinic, not a salon. Ignoring all of their "therapies" designed to separate you from your money... the meat is the hair system. CRC, or whatever they call it. $3,500... a lot of money for something that you could probably obtain for less than $800 from someone else.