- Reaction score
- -196
I've purchased 3 or 4 thin skins from LaVivid. I have been a proponent of their outstanding customer service and quality units.
Wanted to take a moment and share my most recent experience. I typically wear a color #20, as my natural is between an 18 and 20. I've experimented with 17/18/20 over the years.
I recently ordered an 18 and received a unit that was a 17 or darker. They stated that the color I received, was in fact "their" #18.
They graciously exchanged it for a #20.
I just opened the package and the 20 I received is actually an 18.
Attached are photographs of the 2 #20's from them.
You can clearly see the difference, although it's more dramatic in person.
I can use both units, so that's not a concern.
Anyone that uses them knows the tag on the system simply says Lavivid. There is no color # stamped. I believe this is what leads to these mishaps.
Wanted to take a moment and share my most recent experience. I typically wear a color #20, as my natural is between an 18 and 20. I've experimented with 17/18/20 over the years.
I recently ordered an 18 and received a unit that was a 17 or darker. They stated that the color I received, was in fact "their" #18.
They graciously exchanged it for a #20.
I just opened the package and the 20 I received is actually an 18.
Attached are photographs of the 2 #20's from them.
You can clearly see the difference, although it's more dramatic in person.
I can use both units, so that's not a concern.
Anyone that uses them knows the tag on the system simply says Lavivid. There is no color # stamped. I believe this is what leads to these mishaps.