evolution1966
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I just wanted to say that I ordered the X5 laser and got it 7-24-08. The unit I got was obviously a used one. There was no documentation whatsoever in the box and the unit had scratches on it. The box was not sealed with tape or shrinkwrap or anything, and the unit was already charged. I called Spencer Forest customer service and he said he could tell me how to use it…….. how nice of him. I told him I was considering disputing it on my credit card and that at the very least if I kept it, I would want the documentation sent to me. He left a note for his supervisor who is supposed to get a hold of me, which he has not. Still no documentation sent to me either. I will keep you updated. BTW…..I ordered directly from the SpencerForest website. The customer service guy also assured my mine was not used and said they only ship out new products…….so what’s with the re-stocking fee on returns then?
