im speaking from first hand experience I grew up in hartford CT they have some of the best Water in the nation.. moved to the suburbs immeditely started experiencing hairloss, me and my brother as well, both with no prior history of hairloss
Yes it is the hard water! your follicles are clogged, first thing stop using hard water to shower. secondly microneedling can help bring blood to the scalp and scalp massages, best of luck!