After everything I had experienced so far with Bosley,  I felt hopeless.  But I had alot invested in this and had to try and solve my baldness problem. 

After talking to mat, a Bosley rep, he kept trying to get me to tell him how many grafts I needed.  I told him many times I didn't know.  Dr. lorenz told me, he would decide on that.  mat would ask me if I wanted this many grafts, or did I want more than this.  Everytime I talked to him I was more confused.  One minute he would say that this was guaranteed,  then he would turn around and ask me did I want to pay for more grafts, trying to convince me that I would have to pay more money for a procedure that he said was guaranteed!  It became very frustrating talking to him about the situation.  I felt like mat, a Bosley rep, was not taking responsibility and Bosley was not keeping its promise and guarantee!  I felted harassed and intimidated.  This would continue!