After everything I had experienced so far with Bosley, I felt hopeless. But I had alot invested in this and had to try and solve my baldness problem.
After talking to mat, a Bosley rep, he kept trying to get me to tell him how many grafts I needed. I told him many times I didn't know. Dr. lorenz told me, he would decide on that. mat would ask me if I wanted this many grafts, or did I want more than this. Everytime I talked to him I was more confused. One minute he would say that this was guaranteed, then he would turn around and ask me did I want to pay for more grafts, trying to convince me that I would have to pay more money for a procedure that he said was guaranteed! It became very frustrating talking to him about the situation. I felt like mat, a Bosley rep, was not taking responsibility and Bosley was not keeping its promise and guarantee! I felted harassed and intimidated. This would continue!